How we uncovered hidden revenue leaks and built a scalable acquisition engine for Lumina Goods.
Lumina Goods is an established e-commerce retailer specializing in premium lifestyle accessories. Despite having a strong initial product-market fit, their growth plateaued at $2M ARR, and their Customer Acquisition Cost (CAC) was rapidly eating into their margins.
The founding team was exhausted from throwing money at different ad platforms without a unified strategy. They lacked clarity on why visitors were bouncing before checkout, and why their lifetime value (LTV) was shrinking. They needed a holistic diagnosis, not just another tactical ad campaign.
Before we wrote a single line of copy or launched an ad, we initiated our rigorous Business Health Check. We discovered three massive friction points in their user journey and a complete misalignment in their brand messaging.
Acquisition Cost
ROI Increase
Days to Scale